Privacy

1. Purpose

As part of our products, we collect some personal data that concerns you to facilitate our relationship with you and to provide you with the best possible purchasing experience. Through our privacy statement we would like to explain to you our practices and policies for the collection, use and exchange of data and cookies collected from or for you.

 

2. How do we collect data

Your data is collected when contacting us through our contact form, through our order form, through the newsletter registration, through a chat on our page, by phone, or email, or in any other way you can send us the data your.

 

3. What data do we collect and why

The table below shows the data we collect from you, for what purpose we use, and why they are necessary in any case.

 

Purpose of data processing	Personal data	Why are data necessary
Run your orders	· Personal IDs (name) · Contact Details (Shipping Address, Phone, E -address) · Tax IDs (VAT, DOY) ;	In order for your registration/login to be made, complete your order, or make any refunds.
Management of questions, complaints, troubleshooting	· Personal IDs (name) · Contact Details (Shipping Address, Phone, E -address) · Tax IDs (VAT, DOY) ;	To properly address the questions, any complaints and problems. We have a legitimate interest in offering optimum experience for our customers and dealing with any problems.
Enrollment in Newsletter	· Personal IDs (name) · Contact Details (Shipping Address, Phone, E -address)	To be able to receive updates and offers from our company after giving your consent
Customer Satisfaction Research/ Web evaluation	· Personal IDs (name) · Contact Details (Shipping Address, Phone, E -address)	To participate in customer satisfaction research, under the specific conditions set by the legal framework, after giving your consent
Create a member account using social media	· Personal IDs (name) · Contact Details (email address)	To carry out your next orders without having to re -enter your details
Collection and management of recruitment applications	· Personal IDs (name) · Contact details (email address, phone) · That the details give us the user in the resume that attaches	All personal data and information provided through the online recruitment form will only be used to the extent required to evaluate and manage recruitment applications and for statistical reasons.
Collection and management of cooperation applications	· Personal IDs (Name Name) · Contact details (address, email address, phone) · Company data (brand, activity)	All personal data and information provided through the online cooperation application form will only be used to the extent required to evaluate and manage cooperation applications and for statistical purposes.

 

4. For how long we keep your data

It is our policy to maintain your data only for as long as it is necessary for the purpose for which they were collected, in accordance with the principles of minimization of data and limiting the storage period. For all the above reasons, your data will be maintained for at least five (5) years after the end of our customer relationship.  In addition, we are aligning the maintenance of your data with possible variations resulting from the exercise of your personal data protection rights.  

 

5. APococation of personal data in third parties

We will not assign, disclose or rent your personal information to any third party /entity in a manner other than the one described in this Privacy Statement. Our company transmits personal data to third parties, to whom the company entrusts the processing of personal data on its behalf.

The data is only transferred to affiliate companies with our own services for the purpose of sending advertising material and personalized bids. Also, these data is transmitted to our affiliated companies for the purpose of evaluating the quality of service and evaluating our products & services. Also for the purposes of implementing the sale contract, data are transmitted to affiliated companies assigned to execute part of the contract such as transport companies or selected receipt points. Finally, the data is accessed to independent service providers that have built our site, as well as to those who provide us with technical support and / or hospitality for the operation of the site.

We seek to ensure that all of these thirds/independent service providers will not use your personal data for any other purpose than to provide the services for which they are conventionally committed. We also create contracts with these independent contractors who oblige them to comply with the personal data protection standards required by the law and to use the data only for the purposes for which they were transmitted.

Finally, we reserve the right to disclose your personal information to third parties if we are obliged to disclose or share your personal data to comply with any legal or regulatory obligation.

 

6. Data security

We make great efforts to protect our users from any unauthorized access or alteration, disclosure or destruction of the data we have in our possession. Specifically:

• We encrypt the data transfer to and from the site By using SSL.
• We check the collection of data, storage and processing practices, including natural security measures, to protect against unauthorized access to systems.
• Access to personal information is limited to our employees and affiliates who need to know these information to provide services to us. These affiliates and the way in which your data is safeguarded are explicitly referred to in this Privacy Statement (section 5: Disclosure of personal data to third parties).

 

7. Access to minors

The products we offer are exclusively for purchase from adults and not by children or minors under the age of 16.

If you are under 16 years of age, you can only use our website by involvement and approval of a parent or guardian.

 

8. Use of cookies

A "cookie" is a small text file that is uploaded to your device when visiting a site and allows the site to obtain some information from the browser, such as your preferences. We find it important to know what cookies used on our website are and why they are used. The two main categories of cookies used on our site are absolutely essential cookies and third -party cookies:

Absolutely necessary cookies These cookies are essential for the proper functioning of our website but also for being able to browse it and use its capabilities, such as access to safe areas of the site. Without these cookies some of the website's services and functions such as shopping cart or electronic payment cannot be made

Cookies third

Third -party cookies include performance, functionality, and promotion/targeting cookies.

• Performance Cookies: They collect information about how visitors use the site, for example which pages they visit most often, and if they receive messages for web bugs. These cookies do not collect information that identifies the visitor. All the information collected by these cookies is centralized and therefore anonymous. Used only to improve the way of operating a website
• Functionality Cookies: They allow the website to remember the options you make (such as the username or area you are in) and provides more personalized features. They can also be used to remember the changes you have made on the website or used to provide services you have requested, such as chat or use social networking media. The items that collect these cookies can become anonymous and are not able to watch your tour as well as your activity on other websites.
• Promotion/Target Cookies: They are used to provide content that suits you and your interests. They are also used to send targeted advertising or bids to limit the number of advertising projected, as well as to help measure the effectiveness of advertising campaigns. They may also be used to store the sites you have visited to determine the most effective electronic marketing channels, and to reward external websites and partners that have promoted you to our site.

You can change your consent to the use of third -party cookies here

 

9. The rights of protection of your personal data

 At any point, when maintaining or processing your data, you maintain the following rights, and you can submit the appropriate requests:

• Right of access - You have the right to access the personal data we maintain for you
• Right to Correction - You have the right to correct inaccurate or incomplete data we maintain for you.
• Right to Delete - You may request that we delete the data we keep for you from our files and we are obliged to satisfy your request in specific cases
• Right to limit processing - You have the right to request to limit your personal data processing and we are obliged to satisfy this request when specific conditions apply
• Right to data portability - you have the right to request to transfer the data we keep for you to another organization
• Right of opposition - You have the right to oppose personal data processes that concern you, under certain conditions
• The right to revoke consent - where the legal basis for processing your data is "consent", you have the right to revoke your consent at any time.

All of your requests for the above rights may be submitted through the special application form or through your personal account management pages.

OR procedure For the processing of any request for the above rights is as follows. We will evaluate the request and respond to you about its progress (request approval, partial request approval, request rejection) as soon as possible and in any case within a month of its submission. In the event that our company rejects your request for the aforementioned personal data protection rights, we will contact you the reasons for the rejection. You have the right to submit a complaint directly to the Regulatory Authority and the Data Protection Officer of our company.

We reserve the right to reject requests that are unjustifiably repetitive, require disproportionate technical efforts or disproportionate technical consequences, risk the privacy of others or impossible to implement.

 

10. Changes to Privacy Statement Statement

Our privacy statement may change from time to time. We are trying to re -examine and inform this statement continuously in order to comply with legislative and regulatory requirements, while providing the optimum protection of your personal data. We will post on this page any changes to the privacy statement.